Privacy Policy
Effective Date: May 24, 2026
Welcome to THE SOCIAL CHANCE (“THE SOCIAL CHANCE,” “we,” “our,” or “us”).
THE SOCIAL CHANCE is a UGC and influencer marketing platform that connects brands and creators for content creation, collaborations, advertising, and digital marketing services.
Our platform includes creator and brand dashboards, campaign management tools, order tracking, revision requests, messaging systems, and related communication features.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when users access our website, create accounts, communicate through the platform, or use our services.
By accessing or using our platform, you agree to this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically through your use of the platform, or from third-party services.
A. Information You Provide
This may include:
Full name
Email address
Phone number
Social media handles and profile links
Creator portfolio content
Billing and payment information
Business information
Communication records
Campaign submissions and content uploads
Any information submitted through forms, applications, onboarding forms, or account registration
B. Account and Platform Activity Information
When using the platform, we may collect:
Username and password
Account preferences
Dashboard activity
Campaign participation history
Orders and transaction records
Revision requests
Uploaded files, media, and portfolio content
Communications exchanged through platform messaging systems between creators, brands, and administrators
C. Automatically Collected Information
When you access our website, we may automatically collect:
IP address
Browser type and device information
Operating system
Referral URLs
Pages viewed and time spent on the platform
Cookies and similar technologies
Website interaction and analytics data
2. How We Use Your Information
We use your information for legitimate business purposes, including to:
Create and manage user accounts
Match creators with brands and campaigns
Facilitate collaborations and campaign communication
Process payments, invoices, and payouts
Provide customer support
Improve website functionality and user experience
Analyze platform performance and trends
Prevent fraud, abuse, spam, and unauthorized activity
Verify identity and maintain platform security
Send service-related notifications and updates
Deliver marketing communications where permitted by law
Comply with legal obligations and enforce our Terms of Service
3. Platform Communications
Our platform may include internal messaging and communication features between creators, brands, and administrators.
By using these features, you acknowledge that:
Communications sent through the platform may be stored, processed, and reviewed for customer support, moderation, fraud prevention, dispute resolution, platform safety, and legal compliance purposes
Users are responsible for the information they choose to share through platform communications
We reserve the right to monitor, restrict, or remove communications that violate our Terms of Service, applicable laws, or platform policies
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (“EEA”), we process personal data under one or more of the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests, including platform security, fraud prevention, communication management, and service improvement
You may withdraw consent at any time where processing is based on consent.
5. Information Sharing and Disclosure
We do not sell personal information.
We may share information in the following circumstances:
A. Between Brands and Creators
Relevant profile information, campaign details, portfolio materials, communication data, and order-related information may be shared when necessary to facilitate collaborations and campaign fulfillment.
B. Service Providers
We may share information with trusted third-party providers that support our operations, including:
Payment processors
Hosting providers
Analytics providers
Email communication platforms
Customer support tools
Cloud storage services
These providers may only access information necessary to perform services on our behalf.
C. Legal Requirements
We may disclose information if required to:
Comply with applicable laws or regulations
Respond to lawful requests from authorities
Protect our rights, users, or platform
Investigate fraud, security issues, or violations of our policies
D. Business Transfers
If THE SOCIAL CHANCE is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.
6. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we take reasonable measures to protect platform communications and stored content, users acknowledge that information transmitted through the internet may not always be completely secure.
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their login credentials.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Maintain user sessions and account logins
Improve website functionality
Remember user preferences
Analyze traffic and platform usage
Enhance overall user experience
You may manage cookies through your browser settings. Disabling certain cookies may affect platform functionality.
Where legally required, we will request consent before using non-essential cookies or tracking technologies.
8. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Fulfill contractual obligations
Resolve disputes
Enforce agreements
Comply with legal, accounting, tax, and regulatory obligations
When information is no longer required, we may securely delete, anonymize, or archive it.
9. International Data Transfers
Your information may be processed or stored in countries outside your jurisdiction, including countries that may have different data protection laws.
Where required, we implement appropriate safeguards for international data transfers in accordance with applicable privacy laws.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority
Depending on applicable laws, creators and brands may also request copies of certain account records, campaign information, or communication data associated with their accounts.
To exercise your rights, contact us at:
Email: info@socialchance.com
We may request verification of identity before processing certain requests.
11. Third-Party Links
Our platform may contain links to third-party websites, social media platforms, or external services.
We are not responsible for the privacy practices, policies, or content of third-party websites or services.
Users should review the privacy policies of any external platforms they access.
12. Children and Minors
THE SOCIAL CHANCE allows individuals under the age of 18 to use the platform.
If a user is considered a minor under the laws of their jurisdiction, they must have permission from a parent or legal guardian before using our services or submitting personal information.
Parents or legal guardians may contact us regarding the information of a minor, including requests for access or deletion where required by applicable law.
We do not knowingly collect more information from minors than reasonably necessary for platform participation and service delivery.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
Updated versions will be posted on this page with a revised effective date.
Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Information
THE SOCIAL CHANCE
Email: info@thesocialchance.com
Website: thesocialchance.com